Returns:
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All overstock items are final sale (no returns).
If you are unsatisfied with the product, return the item, which must be unused and in the same condition that you received it. It must also be in the original packaging. Please go to the CONTACT link below and send us a note as to why you are returning the product and we will refund your method of payment once the product is received. Buyer is responsible to pay shipping fees which will be deducted from the refund total.
Exchange:
You must pay exchange shipping charges. Please include the original invoice with a note stating the color/size you would like to exchange in place of your original order.
Return merchandise to:
Innovative Sunwear
c/o Sonoran Stitch Factory
609 W. Rillito St.
Tucson, AZ 85705
Attn: Returns
Shipping
All of our products are shipped at the average Flat Rate via USPS First Class 2 to 5 day delivery to destinations within the United States. Free shipping applies on all orders greater than $75. International shipping rates are calculated upon checkout.
Foreign shipments are handled individually and appropriate shipping charges are billed to the customer.
All products are shipped within 24 hours of receiving payment Monday through Friday, excluding common holidays.
Tracking numbers are provided by USPS and are emailed to the customer at time of shipment automatically.
Contact us if you have any other questions.
andrew@innovativesunwear.com